Last updated: May 2026 — Marcus Tremblay, Cstm2015
```htmlAt Cstm2015.ca, every review you read is the result of a structured, hands-on evaluation process carried out by Marcus Tremblay. Our goal is simple: to give Canadian players clear, honest, and reliable information about new online casinos launching in 2026. This page explains exactly how we assess each site, what criteria matter most, and why you can trust our ratings to be independent and accurate.
Marcus Tremblay personally tests every online casino before a review is published on cstm2015.ca. Marcus has spent years evaluating the Canadian online gambling market and brings hands-on experience to every assessment. He creates real accounts, makes actual deposits, claims bonuses, plays games, contacts customer support, and processes withdrawals — all before writing a single word of a review. No casino is rated based on promotional materials or operator-supplied information alone.
Cstm2015 operates independently. We are not owned by any casino operator, affiliate network, or gambling conglomerate. Our revenue comes from referral partnerships, but our ratings are never influenced by commercial relationships. A casino that pays a higher commission does not receive a higher score.
Before Marcus registers an account, he researches the casino's ownership, licensing history, and any regulatory actions. This step establishes a baseline for credibility and helps identify red flags before testing begins.
Marcus registers as a standard Canadian player, going through the same sign-up and KYC (Know Your Customer) process that any real player would experience. This reveals how smooth — or frustrating — the onboarding process actually is.
A real deposit is made using payment methods commonly available to Canadian players, including credit cards, e-wallets, and Interac where available. Any welcome bonus is claimed and evaluated against its terms and conditions.
Marcus plays a cross-section of available games — slots, table games, and live dealer titles — to assess game quality, loading speeds, software provider variety, and whether the advertised titles are actually accessible to Canadian users.
Support is contacted via all available channels (live chat, email, phone) with a set of standard and edge-case questions. Response times and quality of answers are recorded.
A withdrawal request is submitted to evaluate processing times, any fees applied, and whether the casino honours its stated payout windows.
The casino is accessed on a mobile browser and, where applicable, a dedicated app. Navigation, game availability, and performance on smaller screens are all assessed.
Once all data is collected, Marcus scores each category and writes the full review based entirely on his direct experience.
Each casino is scored out of 10 points across six key categories. The final overall score is a weighted average calculated as follows:
| Category | Weighting | What We Evaluate |
|---|---|---|
| Licensing & Safety | 25% | Valid licences (e.g. MGA, Kahnawake, UKGC), responsible gambling tools, SSL encryption, fair play certifications |
| Bonuses & Promotions | 20% | Welcome offer value, wagering requirements, bonus terms fairness, ongoing promotions for Canadian players |
| Game Selection | 20% | Number and variety of titles, software providers, live casino quality, new releases availability |
| Payment Methods | 15% | CAD support, available deposit and withdrawal options, transaction fees, processing times |
| Customer Support | 10% | Availability (24/7 or limited hours), response times, helpfulness, channel variety |
| Mobile Experience | 10% | Mobile site responsiveness, app availability, game performance on mobile devices |
Editorial independence is the foundation of everything we publish. Here is how we protect it:
If you have questions about our methodology or believe a review contains inaccurate information, you are welcome to reach out directly through the contact page. We take accuracy seriously and will investigate any legitimate concerns raised by readers.
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